naubat 88 — Your Privacy Is Our Commitment

1 Introduction and Applicability

naubat 88 is an online gaming and betting platform operated for users in Bangladesh. We believe that keeping our users' information private is not merely a legal obligation — it is our ethical responsibility. This Privacy Policy ("Policy") applies to the naubat 88 website, mobile application, and all related services.

This policy explains what types of personal information we collect when you use naubat 88's services, how that information is processed, how long it is retained, and what rights you have. Continuing to use this service means you have accepted the terms of this policy. Please also read our Terms and Conditions page for full details on your rights and responsibilities.

This policy applies to users aged 21 and above. Personal information of anyone under the age of 21 is not knowingly collected.

2 What Information We Collect

naubat 88 collects user information through several methods. This information comes mainly from two sources: what you provide directly, and what our systems record automatically.

2.1 Information You Provide Directly

When creating an account, making a deposit or withdrawal, or seeking support, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket or Upay account details (for transactions)
• Messages you send via live chat or email

2.2 Automatically Collected Information

Information recorded technically from your device and browser:

• IP address and Device ID
• Browser type, operating system, and language settings
• Date and time of site access, details of pages visited
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — bets, wins, losses, and transaction history

3 Purpose of Using Information

Collected information is used only for specific and legitimate purposes. naubat 88 processes your information for the following reasons:

3.1 Account Management and Service Delivery

Your information is essential for keeping your account active, completing transactions, and running gaming services without interruption. It is also used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay.

3.2 Identity Verification and Fraud Prevention

Identity verification is carried out to ensure the security of your account and to prevent unlawful activity. This is an important part of protecting your own funds.

3.3 Support and Communication

Our 24/7 live chat and email support team needs access to your account information to resolve your complaints, questions, or issues. If you have any difficulty receiving support, contact us directly.

3.4 Technical Improvement

Collected data is analysed to monitor website and app performance, identify technical issues, and improve the user experience.

4 Cookie Policy

Cookies and similar technologies are used on the naubat 88 website. Cookies are small text files stored in your browser that help the site function.

4.1 Types of Cookies

• Essential cookies: These are required to maintain your login state and keep the site working correctly. Without these cookies the platform does not function properly.
• Functional cookies: Used to remember your preferred language, display settings, and other personalised settings.
• Analytical cookies: Used to analyse which pages are visited most, session duration, and user behaviour.

You can block cookies at any time by changing your browser settings. However, some features may become limited as a result.

5 Data Storage and Security

naubat 88 has adopted industry-standard security measures to ensure the protection of your information. All data is transferred via SSL encryption and stored on secure servers.

5.1 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a period of time for legal and financial audit purposes. Information that is no longer needed is securely deleted.

5.2 Security Measures

• All data is stored using AES-256 encryption
• Database access is controlled and only authorised staff can access it
• Regular security audits are conducted
• Suspicious activity is detected automatically

Even so, no method on the internet is 100% secure. Keeping your password confidential and notifying us immediately if you notice anything unusual in your account is your responsibility.

6 Sharing Information with Third Parties

naubat 88 does not sell or rent your personal information. However, information may be shared with third parties in specific circumstances:

• Payment processors: Information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with those organisations.
• Technology service providers: Information may be shared with selected partners for server hosting, data analysis, and technical support. They are contractually bound to protect the information.
• Legal obligations: Disclosure of information may be required as part of a court order or legal process.
• Fraud prevention: If any unlawful activity is detected, the relevant authorities may be notified.

Outside of the above circumstances, your information is not shared with any third party.

7 Your Rights

You have certain important rights regarding your personal information. naubat 88 is committed to respecting these rights.

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide a summary of the information stored in your profile.

7.2 Right to Correction

You have the right to correct any inaccuracies in your information. You can make changes yourself in your account settings, or ask our support team for help.

7.3 Right to Deletion

Under certain conditions, you have the right to request closure of your account and deletion of the associated information. However, we may need to retain some information for legal or financial reasons.

7.4 Right to Object to Processing

You have the right to object to your information being used for marketing or analytical purposes. We give proper consideration to such requests.

If you wish to exercise any of these rights, please contact our support team. We provide support in Bengali and English 24/7.

8 Information of Minors

naubat 88 explicitly prohibits anyone under the age of 21 from creating an account or using the service. We do not knowingly collect any personal information from minors.

If it comes to our attention that a minor has created an account, that account is closed immediately and all associated information is securely deleted. To learn more about responsible gaming, please read our Responsible Gaming page.

9 Changes to This Policy

This privacy policy may be revised from time to time due to business changes, technical updates, or legal requirements. If significant changes are made, we will notify you in the following ways:

• By updating the date on this page
• By sending a notification to your registered email
• By showing a brief notice on screen at your next login

Continuing to use the platform after any changes means you have consented to the new policy. If you object to any change, please let our support team know. To learn about us and the values behind our service, visit our About Us page.

10 Contact

If you have any questions, requests, or complaints about this privacy policy, please contact our support team. We are available seven days a week, twenty-four hours a day, in Bengali and English.

• Live Chat: Click the chat icon in the bottom-right corner of the site — you will receive immediate assistance.
• Email: [email protected]

Formal requests regarding personal information (viewing, correction, or deletion) must be sent by email with your account identification details included. We will try to respond as quickly as possible.